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Shipping Policies

Best Buddy Dog Products Shipping Policy

  • UPDATE: DUE TO COVID-19 We were forced to send home our warehouse employees because of a government order in the state of Maryland. Because of that order we fell far behind (19 days) on sending out orders because it was only April and I (Jeff) packaging. For this, we are extremely sorry. But, we have GREAT NEWS!
  • We are excited and relieved to be able to tell you that we are only 5-7 days behind on orders.
  • We have 2-5 day shipping on all orders ONCE IT SHIPS and depending on where you live you could even receive it next day.
  • We offer free shipping on orders over $99 and $5 flat rate shipping for all US customers ordering under $99 
  • We DO NOT SHIP OUT OF THE UNITED STATES unless it is for wholesale. We do offer wholesale on select items. 
  • Orders are shipped Monday through Saturday, excluding federal U.S. holidays
  • If we have a problem with your order and we cannot contact you by phone or email, it will delay processing of your order. When you check out, please give us an email address and phone number that work during business hours.

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