Return Policy: 60-Day Money Back Guarantee on all UNOPENED & UNUSED items. This means you can return your product to us, if it has been 60 Days or less.
Best Buddy Dog Products does not accept products that are not in the original packaging for return.
We only accept products that have not been used. If you decide to return the product, upon receiving the item we will inspect it and if it is still in brand new condition, we will accept the item and issue a refund. But, if upon inspection we find that the product has been used, we will not issue a refund and will charge you for shipping the item back to you.
If your product is broken or defective upon receiving in the mail, then you can send back to us and we will issue you a brand new product that is either the same product or a different product that is lesser or of the same value as the broken/defective product.
All products must be returned with the original packaging and must not have any dog hair on them or teeth marks in the product in order to exchange for a full refund.
Please email Kristie at email@example.com